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工单管理

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liuye
2024-08-06 14:02:56 +08:00
parent eac706bfcb
commit 01cd905669
6 changed files with 1415 additions and 0 deletions
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61
project/weiyang/AppWorkOrder/AppWorkOrder.vue Normal file
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<template>
<section class="AppWorkOrder">
<component ref="component" :is="currentPage" @change="onChange" v-bind="$props" :listIndex="listIndex" />
</section>
</template>
<script>
import List from './components/List'
import Detail from './components/Detail'
import Setting from './components/Setting'
import settingDetail from "./components/settingDetail";
export default {
name: 'AppWorkOrder',
label: '工单管理',
props: {
instance: Function,
dict: Object,
menuName: {default: '工单管理'}
},
data() {
return {
component: 'List',
params: {},
listIndex: '0'
}
},
computed: {
currentPage() {
if(this.$route.query.id) { //列表
this.listIndex = this.$route.query.listIndex
}
let {hash, query: {id}} = this.$route
return hash == "#Setting" ? Setting :
hash == "#sd" ? settingDetail :
!!id ? Detail : List
}
},
components: {
List,
Detail,
Setting
},
methods: {
onChange(data) {
this.$router.push({query: data.params, hash: data.type == "Setting" ? "#Setting" : ""})
}
}
}
</script>
<style lang="scss">
.AppWorkOrder {
height: 100%;
background: #F3F6F9;
overflow: auto;
}
</style>

752
project/weiyang/AppWorkOrder/components/Detail.vue Normal file
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<template>
<ai-detail class="reportAtWillDetail" v-loading="isLoading">
<template #title>
<ai-title title="详情" isShowBack isShowBottomBorder @onBackClick="cancel(true)">
<template #rightBtn>
<div class="title-btns">
<el-button type="primary" icon="iconfont iconPerson_Transfered" @click="isShowForward = true" v-if="detail.eventStatus < 2">指派事件</el-button>
<el-button type="primary" icon="iconfont iconRegister" @click="isShowAdd = true" v-if="detail.eventStatus < 2">处理事件</el-button>
</div>
</template>
</ai-title>
</template>
<template #content>
<div class="detail-content__wrapper">
<div class="detail-content__wrapper--left">
<ai-card title="基础信息">
<template #right>
<el-button type="primary" @click="editClick()" v-if="detail.eventStatus != 2 && detail.eventStatus != 3">编辑</el-button>
</template>
<template #content>
<ai-wrapper>
<ai-info-item label="上报人员" :value="detail.name"></ai-info-item>
<ai-info-item label="当前状态" :value="dict.getLabel('clapEventStatus', detail.eventStatus)"></ai-info-item>
<ai-info-item label="联系方式">{{ detail.phone }}</ai-info-item>
<ai-info-item label="上报时间">{{ detail.createTime }}</ai-info-item>
<!-- <ai-info-item label="事件来源">{{ dict.getLabel('residentEventSource', detail.eventSource) }}</ai-info-item> -->
<ai-info-item label="事件类型">{{ detail.type }}</ai-info-item>
<ai-info-item label="消息来源">{{ detail.groupName }}</ai-info-item>
<!-- <ai-info-item label="事件来源">{{ dict.getLabel('residentEventSource', detail.eventSource) }}</ai-info-item> -->
<ai-info-item label="事件描述" isLine>
<span v-html="detail.content"></span>
</ai-info-item>
<ai-info-item label="现场照片" isLine>
<ai-uploader :instance="instance" disabled v-model="detail.files"></ai-uploader>
</ai-info-item>
<ai-info-item label="所属网格">{{ detail.girdName }}</ai-info-item>
<ai-info-item label="事件地点" isLine>{{ detail.address }}</ai-info-item>
<ai-info-item label="地图位置" isLine>
<div id="map" style="width: 500px; height: 280px;"></div>
</ai-info-item>
</ai-wrapper>
</template>
</ai-card>
<ai-evaluation v-if="!!detail.id" :bid="detail.id" :info.sync="evaluation"/>
</div>
<div class="rightZone">
<ai-card title="办理进度">
<template #content>
<el-steps direction="vertical" :active="1">
<el-step
v-for="(item, i) in process"
:key="i"
:title="item.systemExplain"
:description="item.doTime">
<template #title>
<h2 class="step-title" style="font-weight: 500; font-size: 14px;">
{{ item.systemExplain }}
</h2>
</template>
<template #description>
<p style="color: #888; margin: 0 4px 10px 0; font-size: 14px;">{{ item.doTime }}</p>
<div style="color: #444;margin-bottom: 10px;" v-if="item.doExplain">{{ item.doExplain }}</div>
<ai-uploader :instance="instance" disabled v-model="item.files"></ai-uploader>
</template>
</el-step>
</el-steps>
</template>
</ai-card>
</div>
</div>
<ai-dialog
:visible.sync="isShowAdd"
width="800px"
title="事件处理"
@closed="onClose"
@onConfirm="handleEvent">
<el-form class="ai-form" label-width="120px" :model="form" ref="form">
<!-- <el-form-item label="事件分类" prop="groupId" style="width: 100%;" :rules="[{ required: true, message: '请选择事件分类' }]">
<ai-select
v-model="form.groupId"
placeholder="请选择事件分类"
:selectList="dictList">
</ai-select>
</el-form-item> -->
<el-form-item label="事件分类" prop="type" :rules="[{ required: true, message: '请选择事件分类' }]" style="width: 100%;">
<ai-select v-model="form.type" :selectList="typeList" placeholder="请选择" />
</el-form-item>
<el-form-item label="处理结果" prop="eventStatus" style="width: 100%;" :rules="[{ required: true, message: '请选择处理结果' }]">
<el-radio-group v-model="form.eventStatus">
<el-radio label="1">已办结</el-radio>
<el-radio label="0">已拒绝</el-radio>
</el-radio-group>
</el-form-item>
<el-form-item label="处理意见" prop="content" style="width: 100%;" :rules="[{ required: true, message: '请输入处理意见' }]">
<el-input type="textarea" :rows="5" :maxlength="500" v-model="form.content" clearable placeholder="请输入处理意见" show-word-limit></el-input>
</el-form-item>
<el-form-item label="图片" prop="files" style="width: 100%;">
<ai-uploader
:instance="instance"
isShowTip
v-model="form.files"
:limit="9">
</ai-uploader>
</el-form-item>
</el-form>
</ai-dialog>
<ai-dialog
:visible.sync="isShowForward"
width="800px"
@close="onClose"
title="事件指派"
@onConfirm="onForwardConfirm">
<el-form class="ai-form" label-width="120px" :model="forwardForm" ref="forwardForm">
<el-form-item label="转交" prop="handleUserName" style="width: 100%;" :rules="[{ required: true, message: '请选择人员' }]">
<el-input disabled size="small" v-model="forwardForm.handleUserName" clearable placeholder="请选择人员">
<template slot="append">
<ai-user-selecter refs="addTags" :isMultiple="false" :instance="instance" v-model="forwardForm.user" @change="onChooseUser">
<el-button size="small">选择人员</el-button>
</ai-user-selecter>
</template>
</el-input>
</el-form-item>
<el-form-item label="办理意见" prop="content" style="width: 100%;" :rules="[{ required: true, message: '请输入办理意见' }]">
<el-input type="textarea" :rows="5" :maxlength="500" v-model="forwardForm.content" clearable placeholder="请输入办理意见" show-word-limit></el-input>
</el-form-item>
<el-form-item label="图片" prop="files" style="width: 100%;">
<ai-uploader
:instance="instance"
v-model="forwardForm.files"
isShowTip
:limit="9">
</ai-uploader>
</el-form-item>
</el-form>
</ai-dialog>
<ai-dialog
:visible.sync="isShowEdit"
width="800px"
@close="onCloseEdit"
title="编辑事件"
@onConfirm="onConfirmEdit">
<el-form class="ai-form" label-width="120px" :model="editInfo" ref="editInfo">
<el-form-item label="事件描述" prop="content" style="width: 100%;" :rules="[{ required: true, message: '请输入事件描述' }]">
<el-input type="textarea" :rows="8" :maxlength="500" v-model="editInfo.content" clearable placeholder="请输入事件描述" show-word-limit></el-input>
</el-form-item>
<el-form-item label="事件类型" prop="type" :rules="[{ required: true, message: '请选择事件类型' }]" style="width: 100%;">
<ai-select v-model="editInfo.type" :selectList="typeList" placeholder="请选择" />
</el-form-item>
<el-form-item label="所属网格" style="width: 100%;">
<el-input disabled size="small" v-model="editInfo.girdName" clearable>
<template slot="append">
<ai-picker :ops="{label: 'girdName'}" :instance="instance" v-model="editInfo.girdIds" @pick="e => onUserChange(e)" dialogTitle="选择所属网格" action="/app/appgirdinfo/girdList">
<div class="time-select">
<span class="dept-name" style="color:#999;">选择所属网格</span>
<i class="el-icon-arrow-down"></i>
</div>
</ai-picker>
</template>
</el-input>
</el-form-item>
<el-form-item label="联系方式" prop="phone" style="width: 100%;">
<el-input
size="small"
v-model="editInfo.phone"
placeholder="请输入..."
clearabel
:maxLength="11"
></el-input>
</el-form-item>
<el-form-item label="图片" prop="files" style="width: 100%;">
<ai-uploader
:instance="instance"
v-model="editInfo.files"
isShowTip
:limit="9">
</ai-uploader>
</el-form-item>
<el-form-item label="事件地点" style="width: 100%;">
<el-input disabled size="small" v-model="editInfo.address"></el-input>
</el-form-item>
<el-form-item label="上报位置" prop="lat">
<el-button @click="showMap = true">地图标绘</el-button>
</el-form-item>
</el-form>
</ai-dialog>
<ai-dialog title="地图" :visible.sync="showMap" @opened="initMapSelect" width="800px" class="mapDialog" @onConfirm="selectMap">
<div id="mapDialog" style="height:400px;"></div>
<el-form label-width="80px" style="padding: 10px 20px 0 0;">
<el-row type="flex" justify="space-between">
<el-form-item label="经度">
<el-input disabled size="small" v-model="placeDetail.lng" style="width:100px;"></el-input>
</el-form-item>
<el-form-item label="纬度">
<el-input disabled size="small" v-model="placeDetail.lat" style="width:100px;"></el-input>
</el-form-item>
<el-form-item label="地址">
<el-input disabled size="small" v-model="placeDetail.address" style="width:300px;"></el-input>
</el-form-item>
</el-row>
</el-form>
<el-input id="searchPlaceInput" size="medium" class="searchPlaceInput" clearable v-model="searchPlace" autocomplete="on" @change="placeSearch.search(searchPlace)" placeholder="请输入关键字">
<el-button type="primary" slot="append" @click="placeSearch.search(searchPlace)">搜索</el-button>
</el-input>
<div id="searchPlaceOutput" />
</ai-dialog>
</template>
</ai-detail>
</template>
<script>
import AMapLoader from '@amap/amap-jsapi-loader'
import {mapState} from 'vuex'
export default {
name: 'Detail',
props: ['dict', 'instance', 'listIndex'],
data() {
return {
forwardForm: {
content: '',
handleUserId: '',
handleUserName: '',
files: [],
user: []
},
isLoading: true,
name: '',
detail: {},
eventList: [],
isShowAdd: false,
userList: [],
processList: [],
dictList: [],
defaultProps: {
label: 'girdName'
},
isShowForward: false,
tree: [],
gridInfo: {},
form: {
files: [],
groupId: '',
groupName: '',
content: [],
eventStatus: '1',
type: ''
},
evaluation: {},
isShowEdit: false, //编辑工单信息
editInfo: {},
placeDetail: {
lng: '',
lat: '',
address: ''
},
showMap: false,
searchPlace: '',
map: null,
typeList: []
}
},
computed: {
...mapState(['user']),
process: v => [v.evaluation.id ? {
systemExplain: `${v.evaluation.createUserName}完成评价 (${v.evaluation.score}星评价)`,
doTime: v.evaluation.createTime,
doExplain: v.evaluation.rateText,
} : null, v.processList].flat().filter(Boolean)
},
created() {
this.getDict()
this.getTypeList()
this.dict.load('clapEventStatus', 'residentEventSource', 'xbotReportEventType').then(() => {
this.getDetail()
})
},
methods: {
getDetail() {
this.instance.post('/app/appsessionarchivereportinfo/queryDetailById', null, {
params: {id: this.$route.query.id}
}).then(res => {
if (res?.data) {
this.detail = res.data
this.processList = res.data.processList
this.$forceUpdate()
this.$nextTick(() => {
this.initMap()
})
this.isLoading = false
}
}).catch(() => {
this.isLoading = false
})
},
getTypeList() {
this.instance.post(`/app/appsessionarchivefeaturelibrary/eventTypeList`).then(res => {
if (res.code == 0) {
res.data.map((item) => {
var i = {dictName: item, dictValue: item}
this.typeList.push(i)
})
}
})
},
getGirdList() {
return this.instance.post(`/app/appresidentreportinfo/listGirdInfoByTransfer?id=${this.$route.query.id}`).then(res => {
if (res?.data) {
// return this.tree = this.formatList([res.data])
this.tree = res.data
this.tree.map((item) => {
item.children = [item.girdMemberList?.map(e => ({
...e, isUser: true, girdName: item.girdName
})) || []].flat()
})
}
})
},
onClose() {
this.form.files = []
this.form.groupId = ''
this.form.groupName = ''
this.form.content = ''
this.form.eventStatus = ''
this.forwardForm.content = ''
this.forwardForm.handleUserName = ''
this.forwardForm.user = []
this.forwardForm.files = []
},
formatList(list) {
for (let item of list) {
item.children = [item.girdList, item.girdMemberList?.map(e => ({
...e, isUser: true, girdName: item.girdName,
girdId: item.id
})) || []].flat()
if (item.girdList?.length > 0) {
this.formatList(item.girdList)
}
}
return list
},
filterNode(value, data) {
if (!value) return true
return (data.girdName && data.girdName.indexOf(value) !== -1) || (data.name && data.name.indexOf(value) !== -1) || (data.name && data.phone.indexOf(value) !== -1)
},
onTreeChange(e) {
this.gridInfo = e
},
onForwardConfirm() {
this.$refs.forwardForm.validate(v => {
if (v) {
this.instance.post('/app/appsessionarchivereportinfo/transfer', {
...this.forwardForm,
id: this.$route.query.id
}).then(res => {
if (res?.code == 0) {
this.$message.success('转交成功!')
this.isShowForward = false
this.processList = []
this.onClose()
this.getDetail()
}
})
}
})
},
getDict() {
this.instance.post(`/app/appresidentreportgroup/list?current=1&size=100000`).then(res => {
if (res.code == 0) {
this.dictList = res.data.records.map(v => {
return {
dictValue: v.id,
dictName: v.groupName
}
})
}
})
},
close() {
this.$confirm('确定关闭该事件？').then(() => {
this.instance.post(`/app/appresidentreportinfo/delete?ids=${this.$route.query.id}`).then(res => {
if (res.code == 0) {
this.$message.success('删除成功！')
this.getList()
}
})
})
},
cancel(isRefresh) {
this.$emit('change', {
type: 'list',
isRefresh: !!isRefresh,
listIndex: this.listIndex
})
},
onChange(e) {
this.instance.post(`/app/appvillagerintegralrule/list?size=1000&classification=${e}&ruleStatus=1`).then(res => {
if (res.code === 0) {
this.form.ruleId = ''
this.eventList = res.data.records
}
})
},
initMap() {
let {lng, lat} = this.detail
let center = [lng, lat]
AMapLoader.load({
key: 'b553334ba34f7ac3cd09df9bc8b539dc',
version: '2.0'
}).then(AMap => {
let map = new AMap.Map('map', {
center,
zoom: 14
})
let marker = new AMap.Marker({
position: new AMap.LngLat(lng, lat),
title: this.detail.address
})
map.add(marker)
})
},
handleEvent() {
this.$refs.form.validate(v => {
if (v) {
this.instance.post('/app/appsessionarchivereportinfo/finish', {
...this.form,
id: this.$route.query.id
}).then(res => {
if (res?.code == 0) {
this.isShowAdd = false
this.getDetail()
this.$message.success('处理成功!')
}
})
}
})
},
onChooseUser(v) {
this.forwardForm.handleUserId = v[0].id
this.forwardForm.handleUserName = v[0].name
this.forwardForm.user = v
},
editClick() {
this.isShowEdit = true
this.editInfo = {...this.detail}
this.editInfo.girdIds = []
if(this.editInfo.girdId) {
this.editInfo.girdIds.push(this.editInfo.girdId)
}
},
selectMap() {
this.editInfo.lng = this.placeDetail.lng
this.editInfo.lat = this.placeDetail.lat
this.editInfo.address = this.placeDetail.address
this.showMap = false
},
initMapSelect() {
AMapLoader.load({
key: 'b553334ba34f7ac3cd09df9bc8b539dc',
version: '2.0',
plugins: ['AMap.PlaceSearch', 'AMap.AutoComplete', 'AMap.Geocoder'],
}).then((AMap2) => {
this.map = new AMap2.Map('mapDialog', {
resizeEnable: true,
zooms: [6, 20],
zoom: 11,
center:[107.11059, 31.56618],
})
this.placeSearch = new AMap2.PlaceSearch({ map: this.map })
new AMap2.AutoComplete({
input: 'searchPlaceInput',
output: 'searchPlaceOutput',
}).on('select', (e) => {
if (e?.poi) {
this.placeSearch.setCity(e.poi.adcode)
this.movePosition(e.poi.location)
}
})
this.map.on('click', (e) => {
new AMap2.Geocoder().getAddress(e.lnglat, (sta, res) => {
if (res?.regeocode) {
this.placeDetail = {
lng: e.lnglat?.lng,
lat: e.lnglat?.lat,
address: res.regeocode.formattedAddress,
}
}
})
this.movePosition(e.lnglat)
})
})
},
movePosition(center) {
if (this.map) {
this.map.clearMap()
this.map.panTo(center)
this.map.add([
new AMap.Marker({
position: center,
clickable: true,
}),
])
this.map.setFitView()
}
},
onUserChange (e) {
if (e.length) {
this.editInfo.girdName = e[0].girdName
} else {
this.editInfo.girdIds = []
this.editInfo.girdName = ''
}
},
onCloseEdit() {
this.isShowEdit = false
this.editInfo = {}
},
onConfirmEdit() {
this.$refs.editInfo.validate(v => {
if (v) {
this.instance.post('/app/appsessionarchivereportinfo/update', {
...this.editInfo,
id: this.$route.query.id,
girdIds: this.editInfo.girdIds.length ? this.editInfo.girdIds[0] : ''
}).then(res => {
if (res?.code == 0) {
this.isShowEdit = false
this.getDetail()
this.$message.success('编辑成功!')
}
})
}
})
}
}
}
</script>
<style lang="scss" scoped>
.reportAtWillDetail {
height: 100%;
.grid-wrapper {
min-height: 360px;
}
.title-btns {
display: flex;
align-items: center;
}
:deep( .el-tree ) {
background: transparent;
.el-tree-node__expand-icon.is-leaf {
color: transparent !important;
}
.el-tree-node__content > .el-tree-node__expand-icon {
padding: 4px;
}
.el-tree-node__content {
height: 32px;
}
.el-tree__empty-text {
color: #222;
font-size: 14px;
}
.el-tree-node__children .el-tree-node__content {
height: 32px;
}
.el-tree-node__content:hover {
background: #E8EFFF;
color: #222222;
border-radius: 2px;
}
.is-current > .el-tree-node__content {
&:hover {
background: #2266FF;
color: #fff;
}
background: #2266FF;
span {
color: #fff;
}
}
}
.el-steps {
:deep( .el-step__icon ) {
font-size: 12px;
color: #555555;
border-color: #d0d4dc;
}
:deep( .el-step__head.is-finish ) {
.el-step__icon.is-text {
border: none;
color: #fff;
font-size: 12px;
background: #2266ff;
}
}
:deep( .el-step__line ) {
background-color: #d0d4dc;
}
}
.imgs {
font-size: 0;
img {
width: 108px;
height: 108px;
margin-right: 4px;
margin-bottom: 4px;
cursor: pointer;
user-select: none;
&:hover {
opacity: 0.8;
}
&:nth-of-type(2n) {
margin-right: 0;
}
}
}
:deep( .report-dialog ) {
.el-select {
width: 100%;
}
}
:deep( .el-step__head.is-process ) {
color: #555;
border-color: #555;
}
:deep( .is-finish h2 ) {
color: #2266ff;
}
.step-title {
color: #555;
}
.detail-content__wrapper {
display: flex;
width: 100%;
flex-wrap: wrap;
.detail-content__wrapper--left {
flex: 1;
margin-right: 20px;
}
}
:deep( .ai-detail__content ) {
background: #f3f6f9;
.ai-detail__content--wrapper {
display: flex;
gap: 16px;
width: 100%;
max-width: 100%;
padding: 16px;
box-sizing: border-box;
& > .el-card {
flex: 1;
min-width: 0;
}
.rightZone {
width: 400px;
flex-shrink: 0;
display: flex;
flex-direction: column;
gap: 16px;
}
}
}
:deep( .el-card ) {
.el-card__header {
padding: 12px 16px;
font-weight: bold;
}
.el-card__body {
padding: 8px;
}
#amap {
width: 466px;
height: 232px;
}
.el-steps {
margin-left: 8px;
}
.imgFormItem > .el-form-item__content {
display: flex;
gap: 16px;
flex-wrap: wrap;
&:before {
content: none;
}
.el-image__inner {
width: 82px;
height: 82px;
}
}
}
}
</style>

281
project/weiyang/AppWorkOrder/components/List.vue Normal file
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<template>
<ai-list>
<template #title>
<ai-title :title="menuName" isShowBottomBorder>
<el-button type="primary" slot="rightBtn" @click="toSetting" v-if="currIndex==0">工单特征库设置</el-button>
</ai-title>
</template>
<!-- <template slot="tabs">
<el-tabs v-model="currIndex">
<el-tab-pane v-for="(tab,i) in tabs" :key="i" :label="tab.label"></el-tab-pane>
</el-tabs>
</template> -->
<template #content>
<el-tabs v-model="currIndex" @tab-click="handleClick">
<el-tab-pane v-for="(tab,i) in tabs" :key="i" :label="tab.label"></el-tab-pane>
</el-tabs>
<ai-search-bar>
<template #left>
<ai-select
v-model="search.eventStatus"
clearable
placeholder="处理状态"
:selectList="dict.getDict('clapEventStatus')"
@change="search.current = 1, getList()">
</ai-select>
<ai-select v-if="currIndex == 0"
v-model="search.type"
clearable
placeholder="事件类型"
:selectList="typeList"
@change="search.current = 1, getList()">
</ai-select>
<ai-select v-if="currIndex == 1"
v-model="search.eventSource"
clearable
placeholder="触发敏感词"
:selectList="dict.getDict('residentEventSource')"
@change="search.current = 1, getList()">
</ai-select>
<ai-select v-if="currIndex == 2"
v-model="search.eventSource"
clearable
placeholder="事件来源"
:selectList="dict.getDict('residentEventSource')"
@change="search.current = 1, getList()">
</ai-select>
<el-date-picker size="small" v-model="searchDotime" type="daterange" range-separator="至" @change="timeChange"
start-placeholder="开始日期" end-placeholder="结束日期" value-format="yyyy-MM-dd" format="yyyy-MM-dd"></el-date-picker>
<!-- <ai-select
v-model="search.eventSource"
clearable
placeholder="事件来源"
:selectList="dict.getDict('residentEventSource')"
@change="search.current = 1, getList()">
</ai-select>
<ai-select
v-model="search.groupId"
clearable
placeholder="事件类型"
:selectList="typeList"
@change="search.current = 1, getList()">
</ai-select>
<el-cascader ref="cascader1" v-model="girdArr" :options="girdOptions" placeholder="所属网格" size="small"
:props="defaultProps" :show-all-levels="false" @change="gridChange" clearable></el-cascader> -->
</template>
<template #right>
<el-input
v-model="search.content"
class="search-input"
size="small"
v-throttle="() => {search.current = 1, getList()}"
:placeholder="placeholderTextList[currIndex]"
clearable
@change="getList"
@clear="search.current = 1, search.content = '', getList()"
suffix-icon="iconfont iconSearch">
</el-input>
</template>
</ai-search-bar>
<ai-table :tableData="tableData" :colConfigs="colConfigs" :total="total" :current.sync="search.current" :size.sync="search.size" @getList="getList">
<el-table-column slot="options" label="操作" fixed="right" width="120" align="center" v-if="colConfigs.length">
<div class="table-options" slot-scope="{row}">
<el-button type="text" title="详情" @click="toDetail(row.id)">详情</el-button>
<el-button type="text" title="删除" @click="handleDelete(row.id)">删除</el-button>
</div>
</el-table-column>
</ai-table>
</template>
</ai-list>
</template>
<script>
import {mapState} from 'vuex'
export default {
name: 'List',
label: "工单管理",
props: {
instance: Function,
dict: Object,
menuName: String,
listIndex: String
},
data() {
return {
userList: [],
search: {
current: 1,
size: 10,
eventStatus: '',
content: '',
type: '',
startTime: '',
endTime: '',
},
total: 0,
tableData: [],
content: '',
id: '',
girdId: '',
girdArr: [],
girdOptions: [],
defaultProps: {
label: 'girdName',
value: 'id',
children: 'children',
checkStrictly: true,
},
searchDotime: [],
typeList: [],
tabs: [
{label: '舆情工单'},
{label: '敏感词工单'},
{label: '事件上报'}
],
currIndex: 0,
placeholderTextList: ['请输入内容描述/上报人员/联系方式', '敏感词、涉及对象、姓名、手机号', '请输入内容描述/上报人员/联系方式'],
colConfigs: []
}
},
computed: {
...mapState(['user']),
colConfigs1() {
return [
{prop: 'content', label: '内容描述', width: '300px'},
{prop: 'type', label: '事件类型', align: 'center', dict: 'xbotReportEventType'},
{prop: 'groupName', label: '所属群聊', align: 'center'},
{prop: 'createTime', label: '上报时间', align: 'center'},
{prop: 'name', label: '昵称', align: 'center'},
// {prop: 'phone', label: '联系方式', align: 'center'},
{prop: 'eventStatus', label: '处理状态', align: 'center', format: v => this.dict.getLabel('clapEventStatus', v)},
{prop: 'processTime', label: '处理时长', align: 'center'},
{slot: 'options'}
]
},
colConfigs2() {
return [
{prop: 'content', label: '内容描述', width: '300px'},
{prop: 'type', label: '事件类型', align: 'center', dict: 'xbotReportEventType'},
{prop: 'groupName', label: '所属群聊', align: 'center'},
{prop: 'name', label: '姓名', align: 'center'},
{prop: 'createTime', label: '上报时间', align: 'center'},
// {prop: 'phone', label: '联系方式', align: 'center'},
{prop: 'eventStatus', label: '处理状态', align: 'center', format: v => this.dict.getLabel('clapEventStatus', v)},
{prop: 'processTime', label: '处理时长', align: 'center'},
{slot: 'options'}
]
},
colConfigs3() {
return [
{prop: 'content', label: '内容描述', width: '300px'},
{prop: 'type', label: '事件来源', align: 'center', dict: 'xbotReportEventType'},
{prop: 'type', label: '事件类型', align: 'center', dict: 'xbotReportEventType'},
{prop: 'groupName', label: '所属网格', align: 'center'},
{prop: 'createTime', label: '上报时间', align: 'center'},
{prop: 'name', label: '上报人员', align: 'center'},
{prop: 'phone', label: '联系方式', align: 'center'},
{prop: 'eventStatus', label: '处理状态', align: 'center', format: v => this.dict.getLabel('clapEventStatus', v)},
{prop: 'processTime', label: '处理时长', align: 'center'},
{slot: 'options'}
]
},
handleStatusOps() {
return this.dict.getDict("reportAtWillHandleStatus").map(e => ({label: e.dictName, value: e.dictValue}))
}
},
created() {
this.currIndex = this.listIndex
this.handleClick()
this.dict.load('clapEventStatus', 'residentEventSource', 'xbotReportEventType').then(() => {
this.getList()
this.getTypeList()
})
},
methods: {
timeChange() {
if (this.searchDotime) {
this.search.startTime = this.searchDotime[0]
this.search.endTime = this.searchDotime[1]
} else {
this.search.startTime = null
this.search.endTime = null
}
this.search.current = 1
this.getList()
},
getList() {
this.instance.post(`/app/appsessionarchivereportinfo/list`, null, {
params: {
...this.search
}
}).then(res => {
if (res.code == 0) {
this.tableData = res.data.records
this.total = res.data.total
}
})
},
getTypeList() {
this.instance.post(`/app/appsessionarchivefeaturelibrary/eventTypeList`).then(res => {
if (res.code == 0) {
res.data.map((item) => {
var i = {distName: item, dictValue: item}
this.typeList.push(i)
})
}
})
},
toDetail(id) {
this.$emit('change', {
type: 'Detail',
params: {
id: id || '',
listIndex: this.currIndex
}
})
},
toSetting() {
this.$emit('change', {
type: 'Setting',
params: {
id: ''
}
})
},
handleDelete(ids) {
this.$confirm("是否要进行删除?").then(() => {
this.instance.post("/app/appsessionarchivereportinfo/delete", null, {
params: {ids}
}).then(res => {
if (res?.code == 0) {
this.$message.success("删除成功!")
this.getList()
}
})
}).catch(() => 0)
},
handleClick() {
if(this.currIndex == 0) {
this.colConfigs = this.colConfigs1
}else if(this.currIndex == 1) {
this.colConfigs = this.colConfigs2
}else {
this.colConfigs = this.colConfigs3
}
}
},
}
</script>
<style lang="scss" scoped>
</style>

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<template>
<section class="Setting">
<ai-list>
<template slot="title">
<ai-title title="工单特征库" isShowBack isShowBottomBorder @onBackClick="cancel"></ai-title>
</template>
<template #content>
<ai-search-bar>
<template #left>
<el-button size="small" type="primary" icon="iconfont iconAdd" @click="edit()">添加</el-button>
</template>
<template #right>
<el-input size="small" placeholder="特征词搜索" v-model="search.keywords" clearable
@clear="search.current = 1, search.keywords = '', getTableData()"
suffix-icon="iconfont iconSearch"
v-throttle="() => {(search.current = 1), getTableData();}"/>
</template>
</ai-search-bar>
<ai-table :tableData="tableData" :total="total" :current.sync="search.current" :size.sync="search.size"
@getList="getTableData()" :col-configs="colConfigs" :dict="dict">
<el-table-column slot="options" label="操作" width="200" align="center">
<template slot-scope="{ row }">
<el-button type="text" @click="changeStatus(row, '停用')" v-if="row.status == 1">停用</el-button>
<el-button type="text" @click="changeStatus(row, '启用')" v-else>启用</el-button>
<el-button type="text" @click="edit(row)">编辑</el-button>
<el-button type="text" @click="del(row)">删除</el-button>
</template>
</el-table-column>
</ai-table>
</template>
</ai-list>
</section>
</template>
<script>
import {mapState} from "vuex";
export default {
name: "Setting",
label: '工单特征库',
props: {
instance: Function,
dict: Object,
permissions: Function,
menuName: String
},
data() {
return {
search: {
keywords: '',
current: 1,
size: 10,
},
total: 0,
tableData: [],
current: 1,
}
},
created() {
this.dict.load(['processDefStatus', 'xbotReportEventType']).then(() => {
this.getTableData()
})
},
computed: {
...mapState(['user']),
colConfigs() {
return [
{prop: "keywords", label: '特征词', align: "left"},
{prop: "eventType", label: '事件类型', width: 200, align: 'center', dict: 'xbotReportEventType'},
{prop: "createTime", label: '创建时间', width: 200, align: 'center'},
{prop: "createUserName", label: '创建人', width: 200, align: 'center'},
{prop: "status", label: '状态', width: 200, dict: 'processDefStatus', align: 'center'},
{slot: "options"},
]
},
},
methods: {
getTableData() {
this.instance.post(`/app/appsessionarchivefeaturelibrary/list`, null, {
params: {
...this.search
}
}).then(res => {
if (res?.data) {
this.tableData = res.data.records
this.total = res.data.total
}
})
},
del(row) {
this.$confirm('确定删除该数据？').then(() => {
this.instance.post(`/app/appsessionarchivefeaturelibrary/delete?ids=${row.id}`).then(res => {
if (res.code == 0) {
this.$message.success('删除成功！')
this.getTableData()
}
})
})
},
changeStatus(row, text) {
this.$confirm(`确定${text}该特征词？`).then(() => {
this.instance.post(`/app/appsessionarchivefeaturelibrary/enable?id=${row.id}`).then(res => {
if (res.code == 0) {
this.$message.success('操作成功！')
this.getTableData()
}
})
})
},
edit(row = {}) {
const {id} = row
this.$router.push({hash: "#sd", query: {id}})
},
cancel() {
this.$router.push({})
}
},
}
</script>
<style lang="scss" scoped>
.Setting {
height: 100%;
.time-select {
padding: 0 16px;
height: 32px;
line-height: 32px;
border: 1px solid #d0d4dc;
border-radius: 4px;
display: flex;
justify-content: space-between;
cursor: pointer;
.el-icon-arrow-down {
line-height: 32px;
}
}
:deep .is-error {
.time-select {
border: 1px solid #f46 !important;
}
}
}
</style>

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<template>
<el-table-column :label="label" v-bind="$attrs">
<template slot-scope="{row}">
<el-input v-model="row[prop]" :placeholder="placeholder" clearable/>
</template>
</el-table-column>
</template>
<script>
export default {
name: 'table-input-column',
props: {
label: {type: String, required: true},
prop: {type: String, required: true},
placeholder: {default: "请输入"}
}
}
</script>

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<template>
<ai-detail class="settingDetail">
<ai-title slot="title" title="设置事件" isShowBack isShowBottomBorder @back="back"/>
<template #content>
<el-form size="small" ref="FeatureForm" :model="form" :rules="rules" label-width="80px">
<ai-card title="基本信息">
<div class="grid">
<el-form-item label="特征词" prop="keywords">
<el-input v-model.trim="form.keywords" type="textarea" :rows="2" placeholder="多个特征词以,隔开"/>
</el-form-item>
<el-form-item label="最小长度" prop="minLength">
<el-input v-model.trim="form.minLength" type="textarea" :rows="2" placeholder="进行特征分析最小的文本长度"/>
</el-form-item>
<el-form-item label="事件类型" prop="eventType">
<ai-select v-model="form.eventType" :instance="instance" action="/app/appsessionarchivefeaturelibrary/list"
:prop="{value:'eventType',label:'eventType'}" allow-create
placeholder="可以选择已有的事件类型,也可以创建新的"/>
</el-form-item>
<el-form-item label="相似度" prop="l2">
<el-input type="number" v-model="form.l2" placeholder="建设值设置在150-180之间,默认180"/>
</el-form-item>
</div>
</ai-card>
<ai-card title="事件信息" panel>
<template #right>
<el-button type="text" @click="form.features.push({})">添加</el-button>
</template>
<el-form-item prop="features" label-width="0">
<el-table :data="form.features" size="mini" stripe border header-cell-class-name="ai-table__header">
<table-input-column label="属性" prop="field" width="120px"/>
<table-input-column label="属性名" prop="label" width="160px"/>
<table-input-column label="属性别名" prop="alias" width="120px"/>
<table-input-column label="描述" prop="description"/>
<el-table-column label="操作" align="center" width="80px">
<template slot-scope="{row,$index}">
<el-button type="text" @click="handleDelete('是否要删除属性?',form.features,$index)">删除</el-button>
</template>
</el-table-column>
</el-table>
</el-form-item>
</ai-card>
<el-form-item prop="features" label-width="0">
<ai-card title="样例" v-if="!isEmpty(form.features)" panel class="mar-t20">
<template #right>
<el-button type="text" @click="form.examples.push({content:'样例会话',extraction:{}})">添加</el-button>
</template>
<el-table :data="form.examples" size="mini" stripe border header-cell-class-name="ai-table__header">
<table-input-column label="会话内容" prop="content"/>
<el-table-column label="事件抓取信息" min-width="200px">
<template slot-scope="{row}">
<el-descriptions :column="2" size="mini" border>
<el-descriptions-item v-for="item in form.features" :key="item.field" :label="item.label">
<el-input v-model="row.extraction[item.field]" clearable placeholder="请输入"/>
</el-descriptions-item>
</el-descriptions>
</template>
</el-table-column>
<el-table-column label="操作" align="center" width="80px">
<template slot-scope="{row,$index}">
<el-button type="text" @click="handleDelete('是否要删除该样例?',form.examples,$index)">删除
</el-button>
</template>
</el-table-column>
</el-table>
</ai-card>
</el-form-item>
</el-form>
</template>
<template #footer>
<el-button @click="back">取消</el-button>
<el-button type="primary" @click="submit">提交</el-button>
</template>
</ai-detail>
</template>
<script>
import TableInputColumn from "./TableInputColumn.vue";
export default {
name: "settingDetail",
components: {TableInputColumn},
props: {
instance: Function,
dict: Object,
},
data() {
return {
form: {
// keywords: ["丢", "找", "不见", "看见", "看到", "掉"].toString(),
// eventType: "失物招领",
features: [],
examples: []
},
rules: {
keywords: [{required: true, message: '请输入特征词', trigger: 'blur'}],
eventType: [{required: true, message: '请选择事件类型', trigger: 'blur'}],
features: [{required: true, message: '请设置事件信息'}],
}
}
},
methods: {
back() {
this.$router.push({hash: "#Setting"})
},
submit() {
this.$refs.FeatureForm.validate().then(() => {
let {features = null, examples = null} = this.form
features = JSON.stringify(features)
examples = JSON.stringify(examples)
this.instance.post("/app/appsessionarchivefeaturelibrary/addOrUpdate", {
...this.form,
features,
examples
}).then(res => {
if (res?.code == 0) {
this.$message.success("保存成功!")
this.back()
}
})
})
},
getDetail() {
const {id} = this.$route.query
id && this.instance.post("/app/appsessionarchivefeaturelibrary/queryDetailById", null, {params: {id}}).then(res => {
if (res?.data) {
let {features = null, examples = null} = res.data
features = JSON.parse(features) || []
examples = JSON.parse(examples) || []
this.form = {...res.data, features, examples}
}
})
},
isEmpty(list = []) {
return Object.keys(list).length <= 0
},
handleDelete(msg, table = [], i) {
this.$confirm(msg).then(() => {
table.splice(i, 1)
})
},
transformer() {
}
},
created() {
this.getDetail()
}
}
</script>
<style lang="scss" scoped>
.settingDetail {
:deep(.ai-table__header) {
border-bottom: none;
background: #F3F4F5;
line-height: normal;
}
}
</style>